At Petzy.gg, customer satisfaction is our top priority. Please review our refund policy before making any purchases.
We may offer refunds under the following rare conditions:
- You were charged multiple times by mistake
- You did not receive the item after completing payment and support was unable to resolve it
- The product was never accessed or used
How to Request a Refund
If you believe you are eligible, contact our support team within 48 hours of your purchase:
- Email: support@petzy.gg
- Include: your Roblox username, order ID, and screenshot proof (if applicable)
Refunds (if approved) will be returned to the original payment method within 7–10 business days.
